What is Managed WooCommerce hosting?
Most hosting companies give you a server with PHP and MySQL and let you do the rest. At Nexcess, we monitor the underlying infrastructure, manage WooCommerce, optimize WooCommerce, and provide support for everything related to your online store.
How does Managed WooCommerce hosting work?
At Nexcess we build tools on top of our Nexcess Cloud infrastructure which automatically keeps your WooCommerce + WooCommerce store updated & secure. There’s nothing you have to do. Once you create an account on our Managed WooCommerce hosting we’ll make sure your store stays open so you can continuously accept orders and build your business.
What makes Managed WooCommerce hosting?
We take care of the whole stack for you. Managed WooCommerce hosting includes automatic daily backups, plugin updates, visual testing for those updates, WooCommerce updates, auto-scaling, malware monitoring, automatic image optimization, and more.
How does my Managed WooCommerce hosting stay secure?
On an infrastructure level, we protect your site with ModSec for the WAF to prevent DDoS, XSS, brute force, and many other common attacks. On top of that, all of our sites come with iThemes Security Pro. If we find any issues we’ll remove them automatically and notify you.
What do you do to make WooCommerce faster? What are the optimizations?
On the infrastructure level, we focus on concurrency as well as caching by offering the highest numbers of PHP workers dollars per dollar next to the competition on our dynamic, auto-scaling platform. On the application level, we also created the Custom Order Table for WooCommerce to speed up WooCommerce queries, and we include Astra Pro, the fastest theme for WooCommerce, for free (a $169 value). Your site runs fast no matter how many people are on your site at one time.
Is Managed WooCommerce hosting PCI compliant?
Not only is Nexcess infrastructure PCI compliant but we’re on the Mastercard & Visa Approved Providers list. Reach out to our support team if you need help passing a PCI scan.
What happens if a store exceeds your maximum amount of orders?
Our usage recommendations are recommendations, not limits. We’ll never cut you off. If you’re getting close to the limit contact support for suggestions or upgrade to the next plan.
Getting started with managed WordPress and WooCommerce hosting
Managed WordPress and Managed WooCommerce Hosting puts your WordPress and WooCommerce site management at your fingertips and provides you with tools and resources to keep your sites running at optimal levels.
You can log into your Managed WordPress or WooCommerce Hosting account either by typing in the web address for the platform site or by using your Nexcess Account.See our article Logging Into Managed WordPress and Managed WooCommerce Portal for step-by-step instructions.
Migrating an Existing WordPress Site
Nexcess has partnered with BlogVault to make migrating your existing WordPress sites to the Managed WordPress Portal and Managed WooCommerce Hosting a one-click process.To see how to migrate your site, see our article Migrating to Nexcess with Managed WordPress and Managed WooCommerce Hosting.
Adding a Site
Once you’ve logged into your Managed WordPress or WooCommerce Portal account, learn how to add a site and navigate the site Portal in our article Adding a Site in Managed WordPress and Managed WooCommerce Hosting.
Going Live with Your Site
After migrating your site to Managed WordPress Portal and Managed WooCommerce Hosting, the DNS will need to be updated in order for your site to be live on the Nexcess server.If your domain is registered here at Liquid Web, you can find specific instructions on how to make your site live, in our article Going Live with Your Site in Managed WordPress and Managed WooCommerce Hosting.
If your domain is registered with another service, please see this article to find your domain registry and change the DNS record: Adding and Editing DNS Records.If you are unsure where your domain is registered, you can find out how to get the information in our article Where Is My DNS Hosted?.
Backups can be created in the Managed WordPress Portal and Managed Woo Commerce Hosting to protect your data.Learn more in our article Creating Backups in Managed WordPress and Managed WooCommerce Hosting.Currently Staging sites cannot be backed up in the Portal.
Managing Your Sites
After adding a new site, you can control WordPress updates, manage domain name changes and push the site live, download access and error logs and so much more.See all the control options you have for your sites in our article Managing Your Sites in Managed WordPress Portal.
Find Your SFTP/SSH Credentials
Logging into your Managed WordPress or Managed Woo Commerce Hosting site via SFTP or SSH is just a few clicks away.Find out how in our article Finding Your SFTP/SSH Credentials in Managed WordPress and Managed WooCommerce Hosting.
Creating a Staging Site
Log into Your Database
Restoring WordPress Site From Backup
Adding Users to the Portal
Upgrade to PHP 7.
Using the Nexcess Installer
Easily create a staging site for testing and development before you make changes in a live environment.See our article Creating a Staging Site in Managed WordPress and Managed WooCommerce Hosting for more information.
Your database can be administrated through phpMyAdmin.See our article Accessing Your Database in Managed WordPress and Managed WooCommerce Hosting for step-by-step instructions to log into phpMyAdmin.
If you ever need to restore your WordPress site back to a previous iteration, you can restore from the automatic backups or one that you’ve created.Find out how in our article Restoring Site from a Backup in Managed WordPress and Managed WooCommerce Hosting.
You can create users in the Managed WordPress Portal to help you manage all your sites.This person can do most of the same functions as you.They can organize the sites in your Portal by tagging and labeling, create stencils of your sites and look at the visual comparison tool and push updates.Find out how in our article Adding and Deleting Users in Managed WordPress and Managed WooCommerce Hosting.
Upgrade your site to PHP 7.4 with the click of a button.See our article Upgrading to PHP 7 in Managed WordPress and Managed WooCommerce Hosting for step-by-step instructions.
You can install the provided plugins for your Managed WordPress or Managed WooCommerce plan using the Nexcess Installer.
Plugin Performance Monitor
A Nexcess exclusive, Plugin Performance Monitor will capture and compare the performance of your WordPress site before and after plugin or theme changes have been made.The monitor runs nightly performance tests on websites and then reports those results to the admins of your website with insights on what changed and the impacts on performance.
iThemes Security Pro Plugin
We have partnered with iThemes to provide you with a plugin to secure your site.To see the features that iThemes Security Pro provides, see our article Using iThemes Security Pro in Managed WordPress and Managed WooCommerce Hosting.
iThemes Sync Pro Plugin
We have partnered with iThemes to provide you with a plugin to help you do even more with your sites within the Managed WordPress Portal.To see the features that iThemes Sync Pro provides, see our article Using iThemes Sync Pro in Managed WordPress and Managed WooCommerce Hosting.
Using the Visual Comparison Tool
Managed WordPress Portal provides you an easy way to view the visual changes to your website when you update plugins.With the Visual Comparison Tool, your Managed WordPress Portal will create a regression site, update your plugins and give you the ability to see what changes (if any) the plugin update made to your site before it goes live.This feature will save you the time of manually creating a staging site, updating the plugins and going page-by-page to see what may or may not have changed on your site.The URL paths that the visual comparison tool tests can be controlled directly in wp-admin from the visual comparison tab in the Nexcess dashboard.This means that you can set which URL paths will be included and excluded.See how it works in our Using the Visual Comparison Tool in Managed WordPress and Managed WooCommerce Hosting article.
Using the Nexcess Page Cache
AWStats for your site can be viewed directly in the portal of your site.
The Nexcess page cache is provided on every plan on Managed WordPress and Managed WooCommerce and will improve the front-end load times of your sites by using it.
Managed WordPress Portal has partnered with TinyPNG to bring you a solution for site slowness due to over-sized photos.The Compress JPEG & PNG images plugin from TinyPNG is now included in your hosting package, free of charge.This plugin allows you to be proactive and solve the technical burden of getting your site to load up quickly.Check out this new feature in our article Using Bulk Optimization in Managed WordPress and Managed WooCommerce Hosting.
Nexcess has a dedicated Heroic Support team ready for your questions 24/7/365.You can contact us via phone, chat or by creating a ticket.Learn how to create a ticket in our article Creating a Support Ticket.